I forgot my login or password. What should I do?
If you lost access to your account or you were logged out and can't remember your password or even forgot the account email you can easily restore/reset it by following these instructions:
Mobile
To reset your password:
Press "Continue with email"
Go to "Forgot Password?"
Enter your email to receive instructions on how to reset your password and press "Reset password"
- Check your email to continue. Press "OK"
Click the link to reset the password in the received email
If you forgot your login (account email) and can't access your account:
Try to search emails from Tweek in your email inbox: mail@tweek.so, hello@tweek.so and no-reply@tweek.so. This is how you can figure out what address these messages are coming to, which is your account email address.
Note: If you subscribed using AppleID then you will probably find a long email address like @privaterelay.appleid.com, which is a mask and used by the Apple system to hide your email while creating an account, a random and unique email address is created that allows you to keep your personal email private.
Web-version
- Click "Log in"
Go to "Forgot password?"
Enter your email to receive instructions on how to reset your password and press "Send"
- Click the link to reset the password in the received email