Payments

How you pay for Tweek, how to change your card, and what to do when something goes wrong.

Payment methods

On the web we use Stripe, which accepts major credit and debit cards — Visa, Mastercard, Maestro, American Express and Discover — along with the local payment methods Stripe offers in your country.

You can also subscribe in the App Store or on Google Play. Then the payment method is whatever is attached to your Apple or Google account, and you manage it there.

Security

We neither see nor store your card details. Payments on the web are processed by Stripe; in the apps, entirely by Apple or Google. More in our Privacy Policy.

Change your card

You don’t need to cancel anything — update the card where the subscription lives.

• On the web (Stripe) — open Tweek in a browser and go to Settings → Account → Plan. Your subscription page opens; update the card there.
• App Store — in your Apple account settings.
• Google Play — in Google Play → Payments & subscriptions.

If a payment fails

Most declines happen between your bank and the payment provider: a mistyped card number or expiry date, not enough funds, or the bank’s location or fraud rules.

Check the card details, try another card, or try another browser with ad blockers turned off. If it still fails, write to us at hello@tweek.so.

Charged a different amount

Tax. Prices on the web include tax. Subscriptions started before September 2026 were priced before tax, so VAT or sales tax for your country is added on top.

A promo code ran out. Some promo codes apply only to the first payment or the first year; the renewal after that is at the full price.

Refunds

Bought on the web? Write to us at hello@tweek.so and we’ll look at your case. Purchases in the App Store and Google Play are refunded by the store: request a refund from Apple or from Google Play.